Catalogue & ordering · Sell in the chat

Your Products, Browsable Inside WhatsApp

List more, sell more. Customers browse the catalogue, ask about an item, and order in the same conversation — without being sent to a website they will not come back from.

Short answer

WhatEdge lets you publish a product catalogue inside WhatsApp: images, descriptions, prices, organised by category. Customers browse it in the chat, ask questions about what they see, and place an order without leaving the conversation.

Images, prices and descriptions, organised by category
A shareable catalogue link and a printable QR code
Orders placed in the conversation, not on a separate site
The problem

You are already selling on WhatsApp. You are just doing it by hand

Most retailers in India are already taking orders on WhatsApp — by sending photographs one at a time, quoting prices in the chat, and keeping the order in their head or on a slip of paper. It works, and it stops working the moment one person cannot keep up with it.

A catalogue on its own is a brochure. A catalogue plus order-status automation and follow-up sequences is a sales channel — and that combination is what makes the difference.
What you can do with it

Common uses

These are the setups customers actually ask for. If yours is not here, it is probably still possible — ask.

01
A catalogue that stays current

Add new products and pull discontinued ones, so the price a customer sees is the price you meant to quote.

02
Categories people can navigate

A customer looking for one thing does not have to scroll past forty others to find it.

03
A link you can put anywhere

Share the catalogue in a chat, on social, in an ad, or as a QR code printed for the shop counter.

04
Questions answered where they are asked

The customer is looking at the product and asking about it in the same window. No context to re-establish.

05
Orders taken in the thread

The order is placed in the conversation it was discussed in, so nothing is lost in translation to a separate system.

06
Offers and limited-time deals

Promote a deal against the actual product rather than as a message with no context.

Setup

How it gets built

Configured with you during setup, on the plan you are already on.

  1. Send us your product list. A spreadsheet or an export from whatever you use today. Images, names, descriptions and prices.
  2. We build the catalogue. Uploaded, categorised and checked, as part of your setup. There is no charge for this.
  3. Link and QR generated. You get a shareable link and a QR code you can print for your counter, packaging or hoardings.
  4. Connect it to your campaigns. The catalogue link goes into broadcasts, chat flows and ads, so every route leads to the same place.
  5. Keep it current. Update products yourself from the dashboard as stock and prices change.
Also on the platform

What pairs well with this

Interactive forms

Collect information

Native WhatsApp forms for lead capture, appointment booking, feedback, orders and registrations — completed without leaving the chat.

  • Opens inside the chat — nothing to click through to
  • Multiple choice, short answer, ratings and date pickers
  • Responses in your dashboard immediately, exportable
Read more

Drip campaigns

Follow up for weeks

Automated message sequences with custom intervals, personalisation, A/B testing and exit conditions that stop on reply.

  • Any interval you like between steps — hours, days or weeks
  • Exit conditions, so nobody is chased after they have answered
  • A/B test the wording and the timing
Read more
FAQ

Questions about this

Yes. You can publish a catalogue with images, descriptions, prices and categories, share it as a link or a printable QR code, and take orders in the conversation. It is included on every plan, and our team builds the catalogue from your product list as part of setup.

No. No WhatEdge plan caps how much you send. Your daily reach is governed by your Meta messaging tier, which rises automatically as your quality rating stays healthy. Plans differ on agents, chatbot automations and advanced features — never on message volume.

There is no setup fee on the platform itself. WhatsApp Business API registration, business verification, template approval and staff training are included in your plan. Integration services — connecting Tally or Busy, or having us build a Google Sheets integration for you — are optional and priced separately, and every figure is published on the pricing page.

See it set up on your own business

Twenty minutes, on your products, your enquiries or your follow-up — and a straight answer on whether this is worth doing for you.