Forms People Actually Finish
Interactive forms that open inside the WhatsApp conversation. No link to click, no page to load, no app to leave.
WhatEdge forms run natively inside the WhatsApp conversation, so customers answer where they already are. Completion rates are far higher than a web form sent as a link, and responses arrive in your dashboard the moment they are submitted.
A link is where a conversation goes to die
A web form asks somebody to leave a conversation, open a browser, wait for a page and type into a layout designed for a desktop. Most people do not. That is why you are still collecting the same information by hand, one phone call at a time.
Common uses
These are the setups customers actually ask for. If yours is not here, it is probably still possible — ask.
Qualify an enquiry — budget, requirement, timeline — before a salesperson opens the call.
A slot picked and confirmed in the chat, with a reminder sent before it.
Ratings and comments asked at the moment satisfaction is highest, rather than a week later by email.
Take the order without a phone call, with the details captured properly the first time.
Attendee details gathered in one thread, with the reminders going to the same place.
The information you always end up chasing, asked once, in a structured way.
How it gets built
Configured with you during setup, on the plan you are already on.
- Decide what you need to know. The fields that actually matter. Short forms finish; long ones get abandoned wherever they live.
- We build the form. Question types, ordering and validation, configured with you during setup.
- Attach it to a trigger. Sent from a chat flow, a campaign, a keyword or an automation.
- Responses flow through. Straight onto the contact record, into your dashboard, and out to your CRM if you want them there.
- Refine it. We look at where people drop off and tighten the form accordingly.
What pairs well with this
Catalogue & ordering
Publish a product catalogue inside WhatsApp and take orders in the conversation, with a shareable link and a printable QR code.
- Images, prices and descriptions, organised by category
- A shareable catalogue link and a printable QR code
- Orders placed in the conversation, not on a separate site
Drip campaigns
Automated message sequences with custom intervals, personalisation, A/B testing and exit conditions that stop on reply.
- Any interval you like between steps — hours, days or weeks
- Exit conditions, so nobody is chased after they have answered
- A/B test the wording and the timing
Questions about this
Yes, and that is the whole point of them. The form opens inside the conversation rather than behind a link, so there is no browser to open and no page to wait for. Completion rates are far higher than a web form sent by message. Lead capture, appointment booking, feedback, orders and registrations are all covered, on every plan.
Any message your business sends first — before the customer has written to you — has to use a template that Meta has approved. It stops WhatsApp filling up with unsolicited marketing. WhatEdge handles the writing, category selection, submission and approval tracking, and keeps every approved template ready to reuse. Approval usually takes a few hours.
No. No WhatEdge plan caps how much you send. Your daily reach is governed by your Meta messaging tier, which rises automatically as your quality rating stays healthy. Plans differ on agents, chatbot automations and advanced features — never on message volume.
See it set up on your own business
Twenty minutes, on your products, your enquiries or your follow-up — and a straight answer on whether this is worth doing for you.